Written on: by karenduffy (1 review written) £600 DEDUCTED FROM CARD BY POST OFFICE AND DESPITE ADMITTING THEIR ERROR THEY ARGUED THAT IT WOULD HAVE TO BE 10 DAYS BEFORE THEY COULD PUT THE FUNDS BACK ON OUR CARD. WE ESCALATED THE PROBLEM AND RECEIVED NOTHING BUT INCOMPETENCE INEFFICIENCY AND COULDN'T CARE LESS ATTITUDE. WE PUT MONEY ON THIS CARD TO SPEND ON HOLIDAY AND CAN'T GET IT BACK UNTIL WE GET HOME APPARENTLY. ![]() DO NOT UNDER ANY CIRCUMSTANCES EVEN CONSIDER USING THIS FACILITY JUST DON'T DO IT. Written on: by Estrellak157 (1 review written) When on holiday errors from the bank need to be addressed instantly not a few days later. On using this card for three holidays two have Ben fraught with problems the PO were unable to deal with immediately Having had card cloned and rinsed at a motorway toll booth in France they closed the account with no notification and could then not get us a new card Several errors in working out how much we were owed and the exchange rate fell dramaticallly during all this time This year we had great. ![]() Written on: by Princessfiona55 (1 review written) This card is total rubbish as I have had problems from day one of getting it in April! First of all when I was abroad it did not recognise my PIN number then it locked and I was stuck abroad with no access to the money I had put on it! I e mailed from abroad to customer services and was sent a computer generated message telling me they would be in touch within 10 days! Not much good when your on holiday for 7 days stuck without any money!! On my return I tried to rectify the problem. Written on: by CharlieZH (1 review written) Seen a few complaints from people on here who must be using the Post Office Multi-Currency Card wrong in shops and at the ATM. If you use this card or any debit card abroad you should always choose to settle in local currency. The majority of shops or ATMs will give you the first option of settling in sterling DON'T CHOOSE THIS OPTION as the banks charge you a dynamic currency conversion.its not the Post Office charge.The P.O. Card has no charges in shops and restaurants and just equivalent. Written on: We have had a TMC for several years and had no problems with it until now. I have not found the fees charged to be expensive nor have I ever had it declined when abroad. My problem is occurred when I have been given a replacement card and have tried to top it up online only to find it impossible. Getting a an error message each time from the post office. I have raised this problem with the TMC team several weeks ago and have never had a response. When ringing them up I was held on hold for. Written on: by Drwanderer (1 review written) Gotten my card as a new traveler to the U.K., was told I had to supply 1001 documents. ![]() They refused to reply to my email or even tell me what exactly they needed from me. I had to keep calling and chasing them and also had to keep sending my documents and every time it came back with a different requirement. WHY DIDN'T ANYONE TELL ME THE REQUIREMENTS IN THE FIRST PLACE?' ![]() Bb TERRIBLE SERVICE! DO NOT USE THIS CARD ESPECIALLY IF YOURE A NEW MIGRANT TO UK. Written on: by vdSalisbury96 (1 review written) I was recommended this card in branch when I went to change money for travelling. The woman behind the counter entered my details incorrectly and then said they would email me when I asked if she's like my email address she said oh yeah I skipped that part they'll write to you! Two weeks later I had a letter asking me to send a copy of my passport which I had already done so I emailed them with my passport card number address etc another few days and they said they needed me to send the details. Geofftqy's Response to Katty_kins's Review Written on: Just returned from 5 weeks in South Africa I used the Rand card for goods and services and to withdraw cash without any problems. Logging in on the app must be one of the easiest I have ever used. This gives you access to balance and transaction details. I like the fact that loading the card gives you immediate access to that amount. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by mastercard International. Apr 09, 2013 Post office travel money card Credit Cards. Your browser isn't supported It looks like you're using an old web browser. To get the most. The pending payments are slow to clear so keep all receipts and check balance daily. Just used it again to pay a deposit online for my next trip and receipt sent within a few hours. Written on: by (1 review written) I got the post office travel money card for a holiday to Portugal, the main reason that I got it was to protect against bank fees etc. However this has ended up costing me way more in fees than if I'd have just used my bank card. I withdrew 2 lots of 200 euros out of ATM, but when I checked the balance in the app and transactions it showed that it had taken 227 and 222 euros from my balance, therefore charging me 49 euros for the 2 withdrawals! I called customer services and raised a. Geoffruggfour's Response to ThorleyM's Review Written on: Like the above person I have just returned from Portugal and made 2 withdrawls from ATMs of 100 euros each and was charged a total of 25 euros for the 'privilege'. Also whilst in the USA, card had US$s loaded and paid $185 for a meal with friends but $195 appeared on account. Queried this with customer services(?) on returning to the UK as at the time of use in US, there was only $188 on the card. They could not give a me an answer apart from me contacting the restaurant. This I declined as it would have cost me more in phone charges than $10. Suggested their payment processor but they declined. NOT IMPRESSED; VERY UNHELPFUL.
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January 2018
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